Frequently Asked Questions
Q: What is the MOQ for customized items?
A: MOQ varies based on the product and customization requirements. Please contact for specific details.
Q: What payment methods do you accept?
A: We accept T/T, L/C, PayPal, Wise, and OA for qualified bulk orders.
Q: How do you ensure product quality?
A: Strict quality checks are performed before shipment. We provide replacement parts for any confirmed defects during the warranty.
Q: Can I place a sample order first?
A: Yes, we welcome sample orders for quality testing and evaluation.
Q: How long does shipping take?
A: Typically it takes 25–40 days by sea, depending on the final destination.
Q: Is a warranty provided?
A: Yes, we offer a 3-year warranty on the product structure.